Keep Customers

Repeat customers are vital to the success of your takeaway/restaurant

A. Drive Customer Loyalty

Customer retention is key to strengthening your business. You should continuously ensure maximum satisfaction for customers so that they become your loyal advocates.

It is never too late to start being smart
Available Offer

Surprise customers with a exciting offers on 1 or 2 items, it makes them feel a great deal.

Loyalty Credits

Delight customers with loyalty rewards, it keeps them coming back for more.

VIP Customer

Keeping your VIP customers happy is proven to be more cost effective.

Happy Hours

It is to bring in more customers and boost your sales during the slowest time.

Holiday Promotion

We all love holiday and delicious food. Send out an email on holiday with a good offer.

B. Fixing Customer Service

If you deliver late, or any other mistake, your customers will be unhappy, or simply leave. And even some will share their negative experience with more people.
Fix the problem as quickly and efficiently as you can.

Differentiates you from the competition
Cash Back

Cash Back allows using an in-store currency - reward credits encouraging more repeat.

Coupons Promotion

It's a proven fact that consumers will take advantage of a good coupon offer.

Free Food

Give unhappy customers a free food item - can help you retain customers.

C. Win Back Lost Customers

A customer win-back program is one of the most cost-effective ways to grow your business. You can reconnect with lost customers and offer a steep discount.

It is the reason Just Eat is the winners
Educate: A list of Benefits

To whom havent ordered for 2 weeks
Send a delicious food reminder

Encourage: Discounts and Deals

To whom havent ordered for 4 weeks
Send 3-5 Pound Coupons/Vouchers

Entice: Steep Discounts

To whom havent ordered for 6 weeks
Send 5-8 Pound Coupons/Vouchers

Why Important?

Drive Customer Loyalty

Most of your profits come from your existing customers.

Fixing Customer Service

Unhappy customers are more likely to leave, don't let it happen.

Win Back Lost Customers

Lost customers mean lost revenues, stop it if possible.


Mobile: +44 7531 989808 Phone: +44 2085 237916


Fax: +44 2085 237916
London UK



WeChat ID: web-win
0044 7531 989808

TakeawayBoss can improve your customer service and drive more repeat business.

Turn Just-Eat's customers into your loyal ones & Save Commission.